Terms of Use

Last Updated: July,9 2025

1. Acceptance of Terms

By using our Services, you agree to these Terms and our Privacy Policy. If you are entering into these Terms on behalf of an entity (such as a corporation or other organization), you represent and warrant that you have the authority to bind that entity to these Terms. You must be at least 18 years old to use the Services.

2. Eligibility

You must be 18 years or older to use our Services. By agreeing to these Terms, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into these Terms.

3. Services Provided

AIFeatures offers advice on data & AI strategy, AI usecase development and training. These Services are accessible through various platforms and devices, subject to the availability and functionality as determined by AIFeatures. We reserve the right to modify or discontinue the Services at any time, with or without notice.

4. Payment Terms

  • Payment Structure: Our Services are offered on a per-project, per-use case, or per-course delivery basis. Specific pricing, deliverables, and timelines will be outlined in the applicable service agreement, proposal, or course description prior to the commencement of any work or delivery. For products developed/marketed by us, the payment terms listed on the corresponding website or platform apply.
  • Invoicing and Payment: Payment terms, including due dates and accepted methods of payment, will be specified in the relevant invoice or agreement. Unless otherwise agreed in writing, payment must be made in full before work begins or access to the course or deliverables is granted.
  • Late Payments: Failure to pay by the specified due date may result in delayed delivery, suspension of services, or additional fees. We reserve the right to charge interest on overdue payments as permitted by applicable law.
  • Refunds: All payments are non-refundable unless otherwise stated in writing or required by applicable law. Refunds or partial refunds may be issued at our sole discretion in specific cases, such as service non-performance or cancellation prior to commencement.
  • Changes and Cancellations: If you wish to cancel or reschedule a service or course, you must notify us within the timeframe specified in the agreement or course policy. Depending on the timing and circumstances, cancellation fees may apply.

5. User Account

  • Account Creation:To use the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and current.
  • Account Security:You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.

6. User Responsibilities

You agree to use the Services only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

  • Violate any laws or regulations in your jurisdiction or the jurisdiction of Alberta, Canada;
  • Engage in fraudulent activity or attempt to gain unauthorized access to the Services or other user accounts;
  • Interfere with the proper functioning of the Services, including but not limited to overloading our servers or systems;
  • Use the Services in a way that infringes upon or violates the intellectual property or rights of others.

7. Intellectual Property

  • Ownership: All intellectual property rights in the Services, including software, content, and trademarks, are owned by AIFeatures or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services in accordance with these Terms.
  • Restrictions: You may not copy, modify, distribute, sell, lease, or otherwise exploit any part of the Services unless expressly authorized by us in writing.

8. Privacy and Data Collection

By using our Services, you also agree to our Privacy Policy.

9. Termination

  • Termination by You: You may cancel our services at any time by following the instructions provided in your account settings or by contacting us. Termination fees may apply in accordance with the service agreement in place.
  • Termination by Us: We may suspend or terminate your access to the Services at our discretion, with or without cause, if we believe you have violated these Terms or for any other reason deemed necessary by us.

10. Limitation of Liability

To the fullest extent permitted by applicable law, AIFeatures will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms or the Services. Our total liability to you for any claims arising under these Terms shall not exceed the amount paid by you for the Services in the two (2) months prior to the event giving rise to the claim.

11. Indemnity

You agree to indemnify, defend, and hold harmless AIFeatures, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising from your use of the Services or your breach of these Terms.

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law principles.
  • Payment Disputes (via Stripe): We use Stripe as our third-party payment processor. If you believe there has been an error with your payment, please contact us first at support@aifeaturesquery.com within 7 days of the transaction. We will attempt to resolve the issue directly.
      If you initiate a chargeback or dispute through your card issuer, we reserve the right to provide evidence to Stripe to contest the claim. Please note that Stripe is only responsible for processing payments and is not involved in product fulfillment, quality, or service matters. We encourage you to contact us first to avoid unnecessary delays or processing fees for either party.
  • Arbitration (via AAMS): Any dispute arising out of or relating to these Terms — excluding payment disputes handled through Stripe — shall be resolved through binding arbitration in Alberta, Canada, in accordance with the rules of the Alberta Arbitration and Mediation Society (AAMS). You agree to waive any right to a trial by jury or to participate in a class action lawsuit.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of the Services after such changes will constitute your acceptance of the updated Terms.

14. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and AIFeatures regarding your use of the Services.
  • Severability: If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
  • No Waiver: Our failure to enforce any provision of these Terms will not be deemed a waiver of such provision.

15. Contact Us

If you have any questions about these Terms, please contact us at:

  • Company Name: AIFeatures
  • Email: support@aifeaturesquery.com